Privacy Policy
While much of this website can be used anonymously, to provide some services your personal data is required.
This page outlines how and why this website stores and uses personal data and what you can do if you have a question or complaint.
Please get in touch if you have any questions.
About Us
Alex Grows Food is owned by Alexander Smith and operates from the United Kingdom and provides the ‘service’ to you, the ‘user’.
Contact Details
Alex Grows Food
Email: info@alexgrowsfood.com
Website address: www.alexgrowsfood.com
Information
Collection
If you chose to use our service, then you agree to the collection and use of information in relation with this policy. The personal information that we collect is used for providing and improving the service. We will not use or share your information with anyone except as described in this policy.
Under the UK General Data Protection Regulation (UK GDPR), the lawful basis that we rely on for processing your personal information is:
- Your consent. You are able to remove your consent at any time by sending us an email or using the contact form on this website
- We have a contractual obligation (e.g. to provide a paid-for service, to deliver physical goods)
- We have a legitimate interest
Personal Data
For a better experience while using our service, we may require you to provide personally identifiable information, including but not limited to your name, phone number, email address and postal address. This information will be used to identify and contact you.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Log Data
When you visit our website and use our services, we receive information that your browser sends to us. This is called Log Data. This may include information such as your computer’s Internet Protocol (IP) address, browser version, the address of any pages that you visit on this website, the time and date of your visit, time spent on those pages and other statistics. These statistics are used to improve the service.
Cookies
Cookies are files with small amount of data that is commonly used as a unique identifier. These are sent to your browser from websites that you visit and are stored on your computer.
This website uses cookies to collect information and provide services to you. You have the option to either accept or refuse these cookies and to be informed when a cookie is being sent to your computer. If you choose to refuse our cookies, some parts of this website may not function correctly and you may be unable to use some parts of the service.
Embedded Content
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Third Party Services
We may require third-party companies to process user data to
- facilitate our service;
- provide the service on our behalf;
- perform services directly related to the use and provision of our service;
- assist us in analysing how the service is used.
Third parties may have access to your personal information or statistics derived from your use of this service to perform such tasks on our behalf. They are obligated not to share or use your information for any other purpose.
For more information, please see the privacy policy of:
- The analytics service: https://support.google.com/analytics/topic/2919631
Who Else we share your data with
If you request a password reset, your IP address will be included in the reset email.
Visitor comments may be checked through an automated spam detection service.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your Data Protection Rights
We keep your personal information for as long it is required so that we can provide the service to you or to perform any of our legal obligations. We will then dispose of your information by deleting the digital records that we hold, destroying any physical records and asking third parties to do the same.
Access
You have the right to ask us for copies of your personal information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
Rectification
You have the right to ask us to rectify personal information that you think is inaccurate. You also have the right to ask us to complete information that you think is incomplete.
Erasure
You have the right to ask us to erase your personal information in certain circumstances. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Objection to Processing
You have the right to object to the processing of your personal information in certain circumstances.
Data Portability
You have the right to ask that we transfer the personal information that you give us to another organisation, or to you, in certain circumstances.
Cost
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us by email if you wish to make a request.
How To Complain
If you have any concerns about our use of your personal information, you can make a complaint to us via email.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://ico.org.uk
Additional Information
Security
Your information is securely stored. We value your trust in providing us with your personal information but, when sharing information, please be mindful that no method of transmission or electronic or physical storage is ever 100% secure and reliable.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes To This Policy
We may update our privacy policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new privacy policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions about our privacy policy, do not hesitate to contact us.